Positioning your practice for the win
Product customisation is essential for delivering a personalised experience for each segment of the client population, and aligns perfectly with the concept of person-centred care.
Custom hearing products are the key to serving and growing your customer base in the era of PSAPs and OTCs. Customisation increases customer satisfaction, trust and creates differentiation from mass produced OTC and online products.
This session will review the importance of custom options for hearing aids, the proper protocol to safely take impressions, and the advancements in custom hearing aid technology.
Below you will find links to the recording of the Custom Hearing Solutions webinar, a copy of the PDF of the presentation for your reference, some key reference guides to download, the quiz and CPD reflections questionnaire, and professional endorsement details.
Watch the webinar and take the quiz:
Submissions for the recorded endorsed webinars are completed at the beginning of each month and you will receive your certificate at that time.
Here are some key PDF resources for you to download and save:
- • ACAud Endorsed: 202124 (2 CEP points with passing quiz)
- • AudA Endorsed: CPD2021 091 (Category 1.2) (1 CPD Point)
- • HAASA Endorsed: CPED2020-2021 (2020-064) (1.5 CPED points with passing quiz)
In order to obtain these points, you need to attend the seminar and complete the quiz. Audiology Australia members must additionally complete the CPD evaluation and reflections questionnaire.