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# Starkey Learning Hub

Supporting your hearing care educational requirements

## Sitemaps

- [XML Sitemap](https://starkeylearninghub.com.au/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Starkey Learning Blog](https://starkeylearninghub.com.au/starkey-learning-blog/)
- [Getting Back to Business](https://starkeylearninghub.com.au/2020/05/22/getting-back-to-business-three-tips-from-daymond-john/) - Three tips from Daymond John Shark Tank USA host, longtime friend of Starkey and wearer of Livio Edge AI Daymond John has been kind enough to provide us with some helpful insights for navigating these challenging times. Check out his top three tips for preparing for a “new normal”: 1. Lead with your why During

## Pages

- [Home Page](https://starkeylearninghub.com.au/) - The Starkey Education & Training Team provides hearing professionals with dedicated training across Starkey products, software, and a broad range of audiological topics. This hub offers access to all learning resources, including live and on‑demand endorsed online training, downloadable materials, and video tutorials.
- [Bridging the Gap with TeleHear](https://starkeylearninghub.com.au/bridging-the-gap-with-telehear/) - Telehealth is growing in popularity and is now being requested by patients. This course will examine barriers to telehealth, the value it can bring, and walk through Starkey’s TeleHear remote services system that works with the current Starkey family of hearing aids. Below you will find links to the recording of the Bridging the Gap
- [EXPLORING THE LATEST FEATURES IN THE MY STARKEY APP](https://starkeylearninghub.com.au/latest-features-in-the-my-starkey-app/) - Hearing aid mobile apps have become integral to modern hearing care, providing patients with app-based tools that extend support beyond the clinic. Bridging user needs with cutting-edge technology, My Starkey’s features not only improve day-to-day usability but also foster long-term engagement and satisfaction. This course will review the latest My Starkey mobile app updates and
- [Optimize Sound Quality with Omega AI](https://starkeylearninghub.com.au/optimize-sound-quality-with-omega-ai/) - Omega AI brings every environment to life with the most natural and seamless hearing experience thanks to the way the G3 Neuro Processor mirrors the way the brain interprets sound to deliver a rich and authentic listening experience in every environment. With features like Optimize Acoustic Model 2.0 for a more personalized fitting using real-ear
- [Starkey University](https://starkeylearninghub.com.au/starkey-university/) - You are the next generation of professionals and the future of hearing healthcare, and Starkey is committed to supporting you throughout your academic program and beyond. Stay Connected Sign up to receive updates on Starkey University, including invitations to unique learning opportunities designed to help you stand out and grow as an audiology professional. Sign
- [Genesis AI – No Rest for the Best](https://starkeylearninghub.com.au/genesis-ai-no-rest-for-the-best/) - Starkey’s Genesis AI is anything but ordinary and the best just got better. This session will provide an overview of the latest advancements to Starkey’s Genesis AI family of hearing aids, including updates to signal processing and healthable features. We will also review updates to the Pro Fit fitting software and the patient focused My Starkey app
- [Endorsed Webinar Series: My Starkey App: Delivering Benefits for Better Hearing and Beyond](https://starkeylearninghub.com.au/endorsed-webinar-series-my-starkey-app-delivering-benefits-for-better-hearing-and-beyond/) - Connectivity and mobile app adjustability have become an expectation of today’s hearing aid wearer. The My Starkey app offers the Genesis AI hearing aid wearer full control, helpful tips, health tracking and access to assistance features for an enhanced yet simple user experience. This course will discuss the patient focused My Starkey app and how
- [Endorsed Webinar Series: A World Class Fitting Experience with Pro Fit](https://starkeylearninghub.com.au/endorsed-webinar-series-a-world-class-fitting-experience-with-pro-fit/) - Pro Fit is Starkey’s newest professional fitting software which offers professionals a world class fitting experience with Genesis AI hearing aids. It’s never been faster or easier to deliver the best hearing possible and meet the individual needs of each patient. This course will review Pro Fit software and highlight the simplicity of achieving a
- [Endorsed Webinar Series: Technology for All Day Wear](https://starkeylearninghub.com.au/endorsed-webinar-series-technology-for-all-day-wear/) - At Starkey, we believe that the best sound quality can also be accompanied by personalized perfection for every patient. A great sounding hearing aid will still sit in a drawer (or get returned) if it’s not comfortable to wear all day or durable enough to withstand what we know wearers put them through. This course
- [Endorsed Webinar Series: Genesis AI with Neuro Sound Technology](https://starkeylearninghub.com.au/endorsed-webinar-series-genesis-ai-with-neuro-sound-technology/) - Starkey’s most advanced hearing devices, Genesis AI with Neuro Sound Technology, upgrades the brain of the hearing aid as never before. The Neuro Platform unlocks many benefits and allows us to provide advancements in the areas patients desire most including sound quality, comfort and durability, connectivity and personal health monitoring. Sound quality is at the
- [Starkey Genesis AI Launch Event: Welcome to a New Beginning](https://starkeylearninghub.com.au/starkey-genesis-ai-launch-event-welcome-to-a-new-beginning/) - Genesis AI marks a new beginning for the hearing industry. Completely reimagined from the inside out, it’s the only hearing care system to feature an all-new processor, all-new sound, all-new design, all-new fitting software and all-new patient experience. This session will allow you to witness the unveiling of the best sounding, best performing and most
- [Endorsed Webinar: Evolv AI Made Easy](https://starkeylearninghub.com.au/endorsed-webinar-evolv-ai-made-easy/) - Click here for links to the recording of Evolv AI Made Easy webinar and some key resources to download.
- [A New Era Of Better Hearing WPE](https://starkeylearninghub.com.au/a-new-era-of-better-hearing/) - Evolv AI Product Launch Endorsed Event At Starkey, we believe in better. And better hearing should be simple and effortless, transforming patient lives. Starkey sees no limits to innovation as we evolve our technology. This course will introduce Evolv AI, our most advanced, full-style product family and most complete line of hearing aids ever. The session will
- [Endorsed Webinar: From Basics to Brilliance](https://starkeylearninghub.com.au/endorsed-webinar-basics-to-brilliance/) - Starkey is delighted to bring you this 2-part Effortless Fitting Series. While today’s hearing aids are very complex, this first course will take you back to the basics of amplification. We will review how to successfully achieve a proper ear impression and then discuss how to choose correct acoustic options, so the patient has the
- [Endorsed Webinar: Moving Beyond with Advanced Features](https://starkeylearninghub.com.au/endorsed-webinar-moving-beyond-with-advanced-features/) - Starkey is delighted to bring you this 2-part Effortless Fitting Series. This second course of the series will focus on the Inspire advanced features that provide effortless hearing for patients. We’ll discuss the implementation of Starkey Sound for optimizing speech and music signals and for effectively managing background noise. We’ll review noise management strategies, directionality,
- [Endorsed Webinar: The Way Forward for Audiology](https://starkeylearninghub.com.au/endorsed-webinar-the-way-forward-for-audiology/) - This session is presented by our Chief Innovation Officer from Starkey US, Dave Fabry Ph.D. Clayton Christensen was the first to coin the phrase “Disruptive Innovation” in his 1997 book The Innovator’s Dilemma. Although it may feel as though Audiology’s position in the healthcare landscape is unique, there have been other professions that have been
- [Ringing in 2023: Starkey Tinnitus Treatment Options](https://starkeylearninghub.com.au/ringing-in-2023-starkey-tinnitus-treatment-options/) - Tinnitus Awareness week is 6–12 February 2023. Tinnitus affects millions of people around the world and many of them seek professional help from hearing care professionals. We know that patients with tinnitus have unique needs and benefit from a customised treatment plan. This course will examine available strategies to meet the needs of individuals with
- [Evolv AI Endorsed Webinar Series: Effortless Connection](https://starkeylearninghub.com.au/evolv-ai-endorsed-webinar-series-effortless-connection/) - Starkey has been on the forefront of effortless connection in hearing aids going back to Halo, the first made-for-iPhone hearing aid. And, from the beginning, Starkey has been focused on continuously improving the wireless experience for both the patient and the professional. Starkey’s mission always revolves around providing the best hearing possible; today that also
- [Evolv AI Endorsed Webinar Series: Effortless Selection](https://starkeylearninghub.com.au/evolv-ai-endorsed-webinar-series-effortless-selection/) - Patients want hearing aid styles to be discreet, stylish, and easy to use. Professionals want to be able to make an effortless selection from multiple styles, an array of power and technology levels, as well as rechargeability to provide the best solution for every patient who seeks your help. This course will discuss Starkey’s latest,
- [Evolv AI Endorsed Webinar Series: Effortless Hearing](https://starkeylearninghub.com.au/evolv-ai-endorsed-webinar-series-effortless-hearing/) - Every patient has demanding and diverse listening needs specific to their lifestyle. Starkey creates technology focused on providing a personalised effortless hearing experience that not only offers the best hearing possible but also supports the user’s overall health and wellness. This course will discuss what makes the Starkey Sound unique; including Edge Mode, the latest version
- [Endorsed Webinar: Effortless fitting for professionals.](https://starkeylearninghub.com.au/endorsed-webinar-effortless-fitting-for-professionals/) - Starkey is excited to bring you next-level sound, less background noise and effortless hearing with enhanced updates via the new Inspire 2022.1 software. This course will include an in-depth look at the professionally driven and patient-focused tools that make fitting Starkey hearing aids effortless. You’ll learn how to provide patients with the sound quality and
- [Endorsed Webinar: Effortlessly Everything](https://starkeylearninghub.com.au/endorsed-webinar-effortlessly-everything/) - Starkey is pushing Evolv AI technology to the next level, delivering more effortless sound quality with added noise reduction and expanded sound enhancement tools for both the patient and professional. This course introduces how Starkey's Evolv AI technology is making everything effortless via enhanced product comfort, expanded environmental management in challenging environments and improved connectivity with
- [Healthable Technology Counselling Tool](https://starkeylearninghub.com.au/healthable-tool/) - Hearing health and overall health are connected, and treating hearing loss is critical to maintaining overall health, lowering one’s risk for other health conditions and even living longer. Use this tool to fully understand and communicate how each healthable feature best serves the hearing aid wearer depending on their unique lifestyle, needs and preferences. Follow
- [Starkey Health Quiz: Healthy Body](https://starkeylearninghub.com.au/healthable-tool/healthy-body/) - Take the quiz below to find out more about how hearing aids can benefit your body health: Would you like to know more about how Evolv AI can help you? Find out more
- [Getting the most out of a Smart Hearing Aid: Feature Review](https://starkeylearninghub.com.au/getting-the-most-out-of-smart-hearing-aids-feature-review/) - As technology gets transformed by Artificial Intelligence and machine learning, Starkey’s Thrive platform provides new opportunities for a smart hearing aid to do even more for your patients. This session will discuss how AI extends the capabilities of hearing aid technology to perform tasks that can enhance a patient’s listening experience and assist them in
- [At A Glance: 2-Way Audio](https://starkeylearninghub.com.au/at-a-glance-2-way-audio/) - A game-changing phone conversation experience This video from our Starkey At A Glance series covers our new 2-Way Audio feature, which allows the hearing aid microphones to pick up and stream voices directly back to an iPhone or iPad, allowing patients to seamlessly talk hands-free. Starkey Australia's Manager of Education and Audiology, Judy Grobstein, takes you
- [Exceptional care for non-conventional patient needs](https://starkeylearninghub.com.au/exceptional-care-for-non-conventional-patient-needs/) - The ability to provide exceptional patient-centred care has taken on new dimensions with the advance of new technology. As hearing healthcare providers, each day we see patients who have a variety of unique and personal concerns and issues. This course focuses on three specific non-conventional patient needs, including addressing unilateral hearing loss, tinnitus management, and
- [Getting in sync with your patients via Telehealth and Thrive App updates](https://starkeylearninghub.com.au/getting-in-sync-with-your-patients-via-telehealth-and-thrive-app-updates/) - Teleaudiology applications like teleconsulting, telediagnostics and remote hearing aid programming are becoming ever more present service delivery tools that professionals can use to assist and delight their patients. This course will examine the growing popularity of this form of patient care, explain the impact of teleaudiology on clinical efficiency, and discuss how the use of
- [Our 2.4 GHz accessory range](https://starkeylearninghub.com.au/accessory-range-2-4-ghz/) - Find out more about Starkey's 2.4 GHz accessory range for Livio Edge AI, Livio AI and Livio hearing aids: Remote Microphone + Enjoy one-on-one conversations in noisy environments and easily stream from a variety of audio sources. Download QuickTips View on web Mini Remote Microphone Clip the small, easy-to-use Mini Remote Microphone onto the clothing
- [Hearing Technology's Leading Edge](https://starkeylearninghub.com.au/hearing-technologys-leading-edge/) - Next-generation sound with Livio Edge AI There has never been a more exciting time to be in the hearing health industry. We redefined hearing aids with the introduction of the world’s first multi-purpose Healthable hearing aid with embedded sensors and artificial intelligence. There's a growing body of evidence that suggests an association between hearing aid
- [Advancing Technology's Leading Edge](https://starkeylearninghub.com.au/advancing-technologys-leading-edge/) - The best just got better Starkey continues to move the technology of better hearing forward. By offering the industry’s only healthable hearing technology and allowing your patients to access the power of artificial intelligence, Starkey’s latest products fulfill the promise of “hear better, live better”. This session introduces Starkey’s new speech enhancement feature as well
- [Hearing Care Anywhere](https://starkeylearninghub.com.au/hearing-care-anywhere-live-sessions/) - Remote programming just got better Starkey’s Hearing Care Anywhere remote programming feature just got better. We are excited to introduce Live Sessions, a new remote programming feature that leverages live video chat to guide you and your patients through synchronous hearing aid adjustments and enable remote care. This webinar provides an overview on how to
- [Livio Edge AI Launch Webinar Series #1](https://starkeylearninghub.com.au/giving-your-patients-the-edge/) - Giving your Patients the Edge with Livio Edge AI and Livio AI for All Starkey offers the most advanced hearing aid technology to provide the leading edge of sound quality and improved hearing for your patients. And, with Starkey’s invention of healthable technology, clinicians can also support for a patient’s general health and wellbeing. This session
- [Livio Edge AI Launch Webinar Series #2](https://starkeylearninghub.com.au/rechargeable-customs-accessories/) - Giving your Practice the Edge with Rechargeable Customs and Accessories Starkey is proud to introduce the world’s first rechargeable 2.4GHz custom devices. With this new line of Livio Edge AI, Livio AI, and Livio custom products, Starkey gives your patients the power and personalisation they want. These custom devices offer the best hearing possible, direct
- [Livio Edge AI Launch Webinar Series #3](https://starkeylearninghub.com.au/thrive-mobile-app-thrive-care/) - Thrive Mobile App and Thrive Care: Supporting Health Through Connectivity Starkey’s Livio Edge AI heathable hearing devices gather valuable information into a patient’s daily use of hearing aids, physical activity and general wellness. Patients access this data via the Thrive app and can share it with loved-ones or caregivers through the Thrive Care app. Thrive
- [Starkey At A Glance: Live Sessions](https://starkeylearninghub.com.au/starkey-at-a-glance-live-sessions/) - In the latest Starkey At A Glance video, Starkey Australia's Manager of Education and Audiology, Judy Grobstein, demonstrates the Live Sessions video call and live remote programming functionality of our Inspire software. Additional resources Hearing Care Anywhere Live Sessions Executive Summary Hearing Care Anywhere Live Sessions QuickTIP Hearing Care Anywhere Dashboard
- [At A Glance: Hearing Care Anywhere](https://starkeylearninghub.com.au/glance-hearing-care-anywhere/) - Easily and quickly provide hearing aid adjustments without a face-to-face meeting This set of four videos from our Starkey At A Glance series covers our Hearing Care Anywhere remote programming solution, how to set it up and how to deal with patient requests. Starkey Australia's Product Specialist Nick takes you through the key steps on
- [Starkey At A Glance: 2.4 GHz Table Microphone](https://starkeylearninghub.com.au/starkey-at-a-glance-table-microphone/) - In this video from our Starkey At A Glance series, Starkey Australia’s Manager of Education and Audiology, Judy Grobstein, explains the key benefits and features of our 2.4 GHz Table Microphone. Additional resources 2.4 GHz Table Microphone QuickTips 2.4 GHz Table Microphone Executive Summary 2.4 GHz Table Microphone At A Glance Presentation 2.4 GHz Table
- [Starkey At A Glance: Thrive App](https://starkeylearninghub.com.au/thrive-app-starkey-at-a-glance/) - In the latest Starkey At A Glance video, Starkey Australia's Manager of Education and Audiology, Judy Grobstein, walks through all of the game-changing features of our Thrive Hearing Control app. Additional resources Thrive Mobile App and Thrive Care Webinar Thrive app user guide Thrive app setup guide for Android Thrive app setup guide for Apple
- [Starkey At A Glance: Tinnitus and Multiflex Tinnitus Pro](https://starkeylearninghub.com.au/starkey-at-a-glance-tinnitus-and-multiflex-tinnitus-pro/) - Tinnitus In this video from our Starkey At A Glance series, Starkey Australia’s Manager of Education and Audiology, Judy Grobstein, explains the key causes, symptoms and ways of relieving tinnitus. Multiflex Tinnitus Pro In this video from our Starkey At A Glance series, Starkey Australia’s Manager of Education and Audiology, Judy Grobstein, runs you through
- [Starkey At A Glance: Edge Mode](https://starkeylearninghub.com.au/glance-edge-mode/) - The power of AI at your fingertips In this video from our Starkey At A Glance series, Starkey Australia's Manager of Education and Audiology, Judy Grobstein, explains the Edge Mode feature on Starkey's Livio Edge AI. Additional resources Edge Mode Executive Summary
- [Executive Summaries](https://starkeylearninghub.com.au/executive-summaries/) - Starkey's Executive Summaries are short documents outlining the key features of various aspects of our technology and highlighting how they benefit your customers. Available now: 2.4 GHz Table Microphone Executive SummaryEdge Mode Executive SummaryFall Detection and Alerts Executive SummaryHearing Care Anywhere Live Sessions Executive SummaryLivio CROS BiCROS Executive SummaryMultiflex Tinnitus Pro Executive SummaryREM Target Match
- [Starkey At A Glance: Impressions and 2.4 GHz Custom Rechargeables](https://starkeylearninghub.com.au/starkey-at-a-glance-impressions-custom/) - Impressions In this video from our Starkey At A Glance series, Starkey Australia’s Customer Relations Team Leader and Audiologist Vija Heath, goes over the best practice in taking ear impressions for custom products. Additional resources Starkey endorsed webinar: Custom Hearing Products
- [Starkey At A Glance: Livio Edge AI](https://starkeylearninghub.com.au/glance-livio-edge-ai/) - Next generation sound In this video from our Starkey At A Glance series, Starkey Australia’s Manager of Education and Audiology, Judy Grobstein, takes you through the key features and benefits of Starkey’s Livio Edge AI. Additional resources Edge Mode Executive SummaryFall Detection and Alerts Executive Summary
- [Join our community](https://starkeylearninghub.com.au/join-our-community/) - Starkey revolutionised the hearing industry with Livio AI, the only hearing aid ever named one of TIME Magazine's Inventions of the Year. This July we introduced you to Livio Edge AI, with Edge Mode. Now we’re pushing our range even further. Please fill out the form below to join our email list and hear about
- [Hearing Care Anywhere](https://starkeylearninghub.com.au/hearing-care-anywhere/) - Give your patients the edge with Remote Programming Patients deserve the best hearing possible and also the best service possible. Our remote programming feature allows professionals to easily and quickly provide hearing aid adjustments without the need for a face-to-face meeting. This course will focus on how to use the software to serve individuals with
- [Tinnitus Awareness Week](https://starkeylearninghub.com.au/strategies-for-successful-tinnitus-management/) - Strategies for Successful Tinnitus Management Tinnitus affects millions of people around the world and many of them seek professional help from hearing care professionals. We know that patients with tinnitus have unique needs and benefit from a customised treatment plan. This course will provide an overview of the most common tinnitus causes and triggers, as
- [Bringing it All Together with Inspire 2019.1](https://starkeylearninghub.com.au/bringing-it-all-together/) - Webinar Learning Series Part 3 Starkey’s Inspire fitting software continues to evolve. And the best software just keeps getting better. Inspire 2019.1 offers the professional an intuitive tool for providing patients the most personalised hearing possible. This session is a live demonstration of the 2019.1 Inspire software, highlighting typical fitting and advanced tools along with
- [At A Glance: Infection Control](https://starkeylearninghub.com.au/glance-infection-control/) - How to keep yourself, your patients and your colleagues safe In this video from our Starkey At A Glance series, Starkey Australia's Product Specialist Philip Nelson takes you through the key steps surrounding infection control, and how you can keep yourself, your patients and your colleagues safe in the current climate.
- [At A Glance: CROS System](https://starkeylearninghub.com.au/at-a-glance-cros-system/) - Helping patients whose hearing loss varies between ears This video from our Starkey At A Glance series covers the CROS and BiCROS functionality that you can find throughout our Livio range, allowing patients with one unaidable ear to hear sound coming from that direction via the device in their other ear. Starkey Australia's Manager of
- [Sign up to our newsletters](https://starkeylearninghub.com.au/sign-up-to-our-newsletters/) - Subscribe to our newsletters now to make sure that you're first to hear the latest information about our product range, exclusive offers and invites to our events and webinars: * indicates required First Name * Last Name * Email Address * State * Clinic name * As well as signing up for our newsletters, you
- [At A Glance: Accessories](https://starkeylearninghub.com.au/at-a-glance-accessories/) - Our range of wireless accessories that enhance the benefits of your patients' hearing aids This set of two videos from our Starkey At A Glance series covers the accessories that support and enhance all of our current hearing aid product ranges. Starkey Australia's Product Specialist Joanne Sahdeo takes you through the key features and benefits of Starkey's
- [At A Glance: Direct Streaming](https://starkeylearninghub.com.au/at-a-glance-direct-streaming/) - Hearing aids with Bluetooth technology This video from our Starkey At A Glance series covers the Bluetooth direct streaming functionality that you can find throughout our Livio range. Starkey Australia's Product Specialist Nicholas Bajan takes you through the key steps on how Starkey's Bluetooth direct streaming options work and how to enable them on different
- [At A Glance: Case Studies](https://starkeylearninghub.com.au/at-a-glance-case-studies/) - How the advanced features of Starkey hearing aids can solve your patients' problems This set of two videos from our Starkey At A Glance series looks at two case studies on how Starkey's Livio product range can help meet the needs of two very different patients. Starkey Australia's Product Specialist Joanne Sahdeo introduces you to
- [Impression Taking Techniques](https://starkeylearninghub.com.au/impression-taking-techniques/) - Taking it to the next level The concept that a properly fitting hearing instrument is the cornerstone of a successful fitting makes perfect sense yet in the era of 'off the shelf' products, the skill of taking ear impressions has become somewhat of a lost art. With the introduction of Invisible-in-Canal (IIC) devices, the art
- [Join our community](https://starkeylearninghub.com.au/linkedin-signups/) - Starkey revolutionised the hearing industry with Livio AI, the only hearing aid ever named one of TIME Magazine's Inventions of the Year. This July we introduced you to Livio Edge AI, with Edge Mode. Now we’re pushing our range even further. Please fill out the form below to join our email list and hear about
- [Test quiz](https://starkeylearninghub.com.au/test-quiz/)
- [Recorded webinar](https://starkeylearninghub.com.au/recorded-webinar/)
- [Training Request Form](https://starkeylearninghub.com.au/training-request-form/) - [contact-form-7 id="102" title="Training Request Form"]
- [Contact our learning team](https://starkeylearninghub.com.au/contact-us/)

## Categories

- [Hearing health](https://starkeylearninghub.com.au/category/hearing-health/)
- [Business](https://starkeylearninghub.com.au/category/business/)

## Tags

- [daymond john](https://starkeylearninghub.com.au/tag/daymond-john/)
- [practice management](https://starkeylearninghub.com.au/tag/practice-management/)
- [hearing care](https://starkeylearninghub.com.au/tag/hearing-care/)